Privacy Policy

This Privacy Policy explains how YONOW collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or interact with our services.

Information We Collect

We may collect the following types of information:

• Contact information, such as name, email address, phone number, and shipping address.
• Order information, such as products purchased, billing details, shipping details, and order history.
• Payment-related information processed by our payment providers.
• Device and usage information, such as IP address, browser type, device type, pages viewed, and interactions with our website.
• Customer support communications, such as emails, messages, and information you provide when contacting us.

How We Use Your Information

We use personal information to:

• Process and fulfill orders.
• Provide shipping updates and customer support.
• Manage returns, exchanges, refunds, and order-related requests.
• Improve our website, products, services, and customer experience.
• Send order confirmations, shipping notifications, and service-related messages.
• Prevent fraud, unauthorized transactions, and security issues.
• Comply with legal, tax, accounting, and regulatory obligations.
• Deliver marketing, advertising, and promotional content where permitted.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand site performance, and support advertising and analytics.

These technologies may be used by us or by third-party service providers such as website platforms, analytics tools, advertising platforms, payment providers, and marketing tools.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

• Website hosting and ecommerce platform providers.
• Payment processors and fraud prevention providers.
• Shipping, logistics, and fulfillment partners.
• Email, customer support, marketing, and analytics providers.
• Advertising platforms and measurement partners.
• Professional advisors, legal authorities, or regulators when required by law.

We do not sell personal information in the traditional sense. However, some privacy laws may define certain advertising or analytics activities as “sharing” or “selling” personal information.

Payment Information

Payment information is processed securely by our payment providers. We do not store full credit card numbers on our website.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, resolve disputes, comply with legal obligations, prevent fraud, and maintain business records.

Your Privacy Choices

Depending on your location, you may have rights to access, correct, delete, or request information about how we use your personal information.

You may also unsubscribe from marketing emails by using the unsubscribe link in those emails.

Do Not Track

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them in a uniform way.

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

International Transfers

Your information may be processed and stored in countries outside of your location, where data protection laws may differ from those in your jurisdiction.

Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at service@yonowwear.com.